The Sky Above Creative Agency
Location: Vancouver Island, British Columbia, Canada
Contact: theskyabove.ds@gmail.com
Last updated: 26-11-2025
1. Introduction
The Sky Above Creative Agency (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By engaging our services or using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information:
- Name
- Email address
- Phone number
- Business name (if applicable)
Project & Event Information:
- Event details (date, time, location)
- Venue information
- Shot preferences or creative direction
- Property details (for real estate and short-term rental projects)
Media Content:
- Photographs and video recordings captured during our services
- Audio recordings (only with consent / as part of project scope)
Website & Communication Data:
- Messages sent via website forms or email
- Social media interactions (if you contact us through social platforms)
- Metadata such as IP address (for basic website analytics)
3. How We Use Your Information
Your information is used strictly for business-related purposes, including:
- To communicate with you regarding inquiries and bookings
- To provide photography and videography services
- To deliver edited images and video content
- To process payments and send invoices
- To improve our services and customer experience
- To promote our work (with permission and in accordance with licensing agreements)
We will never sell, rent, or trade your personal information to third parties.
4. Use of Photos & Videos (Media Rights)
Photos and videos captured by The Sky Above Creative Agency may be used for:
- Portfolio and website display
- Social media promotion
- Marketing materials
- Case studies and sample work
This will always align with what is specified in your contract or agreement.
If you prefer that your photos/videos not be used for promotional purposes, please notify us in writing before or during your booking at theskyabove.ds@gmail.com.
5. Sharing of Information
We only share your information when absolutely necessary, such as:
- Payment processors (for invoicing and transactions)
- Editing software platforms and delivery galleries (secure platforms only)
- Legal or regulatory obligations (if required by law)
All third-party services we use are expected to uphold strict confidentiality and data protection standards.
6. Data Security
We take reasonable and appropriate measures to protect your personal data, including:
- Secure password-protected systems
- Encrypted storage and cloud services
- Limited access to client information
- Secure backup procedures
While no digital system is 100% secure, we take every possible step to safeguard your information and media files.
7. Data Retention
We retain client information and project files only for as long as necessary to:
- Complete contracted services
- Meet legal or accounting obligations
- Maintain portfolio records (if permitted)
Clients may request deletion of their personal data and media at any time by emailing theskyabove.ds@gmail.com.
8. Your Rights
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate data
- Withdraw consent for the use of your image or information
- Request deletion of your data (subject to legal obligations)
To make any of these requests, contact us at:
📧 theskyabove.ds@gmail.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website or provided upon request. Continued use of our services constitutes acceptance of any changes.
10. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact:
The Sky Above Creative Agency
📍 Vancouver Island, BC, Canada
📧 theskyabove.ds@gmail.com